Collect and handle feedbacks and opinions

Thanks to our solutions

Our expertise

We get you through all the steps : from the creation to the broadcast of your satisfaction surveys. We work with various areas of activity...

Satisfaction surveys examples

Our inquiries are entirely customizable, to fit your graphic chart perfectly !

Need inspiration ? Let’s meet in the “Resources” section, to see our satisfaction quizz models and best tips!

Our solutions

We are pleased to meet you ! Let's introduce ourselves. I Feedback Now is an innovative solution, to handle reviews and feedback. And, we use an effective AI.

Our software allows you to easily create surveys

Within a few clicks, create all forms of inquiries, thanks to : a highly-customizable interface, and about 12 types of questions !

Then, send them by SMS or email !

You can choose to send your campaign by SMS or email to your clients/staff/patients, etc.

...And share and exploit the results right

Share the best reviews, or set corrective actions automatically! Our AI can for instance notify the person in charge, so you can improve your services as fast as possible!

Why you should trust us

I Feedback Now is committed to respect the personal data of contributors, and to ensure secure storage on systems hosted in France. It also undertakes not to sell personal data to commercial organizations.

The AFNOR label

I Feedback Now can, when the brand wishes comply with AFNOR’s recommendation  on consumer reviews. We commit to ensure compliance with it before AFNOR label is affixed to the site.

The GDPR Act

I Feedback Now also has its processing systems audited by an independent firm to ensure compliance with these rules as well as the implementation of the recommendations of the CNIL and the General Data Protection Regulations.

 

A few numbers

Since 2014, we have not stopped !

1772365

Emails sent

35250

Actions completed thanks to feedback

2091106

SMS sent

And it keeps growing…

They recommend us !

Contact us now !

Need information ? An estimate ? A demo ? We are here for you.

Our Blog

Make sure to not miss our articles, we made them just for you !

Driving Customer Satisfaction In 3 Simple Indicators
What Is Client Satisfaction? Customer satisfaction is generally seen as the mainstay of loyalty. It can be measured in

The Idea Box, An Old-School Indicator?
“I don’t know if I was particularly smart, but I know I was passionately curious,” Albert Einstein

How To Build Your Social Barometer?
According to the Cegos Observatory, in 2018, 20% of employees say social climate has improved at their workplace,

We operate worldwide.

Our software, i Feedback Now is available in various languages, including : English, French, Chinese, Italian, Cambodgian, Portuguese, Spanish, German, Arabic.