Our software

CREATE YOUR SATISFACTION SURVEYS and exploit the data !

What’s the point of this software ?

The Fast Feedback software allows you to implement an effective marketing strategy for customer, supplier or employee reviews. We accompany you from A to Z, to save you as much time as possible. So, choosing The Fast Feedback equals :

  • being able to easily create satisfaction surveys
  • sending them via SMS/email
  • benefiting from detailed reports and a clear analysis of the results
  • being able to communicate the best reviews
  • and putting in place actions to catch up on the negatives

A short demo (in French)

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Collecting and analyzing customer reviews

You create and disseminate your satisfaction survey quickly and easily by SMS, Email, or on our Bornes. The software then synthesizes the results into an intuitive dashboard. You can then set up actions: recall a disgruntled customer for example, or viralize a very positive opinion on social networks.

Social barometer for HR services

The I Feedback Now software allows you to assess the social climate in your company through anonymized questionnaires. The Fast Feedback allows you to create and disseminate these questionnaires to your employees, or even to candidates for your job offers.  The dashboard then provides you with an overview of the results.

Supplier ratings and tracking of quality

For companies certified ISO 9000 for example. This will include ensuring that your suppliers are meeting your quality commitments and the standards to which you submit. How? By having them evaluated by your staff and observing the results. A simple way to put your business on a continuous improvement journey!

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Our strengths (what others don't have)

To sum up, The Fast Feedback offers you an artificial intelligence developed to best deal with the opinions received. You get relevant analysis, comment content, expressed feelings and easily actionable data.

01  OUR ARTIFICIAL INTELLIGENCE

Fast, efficient and accurate. It helps you understand the reviews you have received and make the most of them!

 

02  A CLEAR REPORT OF EACH INQUIRY

A visual presentation that gives you the main trends at a glance!

03  automated actions to save time

Automated responses, or specific actions to assign to your staff, AI makes your life easier!

04  A SIMPLE AND INTUITIVE INTERFACE

No training required for our software! You will adopt it within a few minutes.

Explore our survey tool

Expertly designed for creating opinion polls and customer satisfaction surveys. Available in English, French, Mandarin, Italian, Khmer, Portuguese, Spanish, German, and Arabic. Tailored to gather and analyze your customers’ feedback on a global scale.